GRiP Service and Warrenty

Effective fulfillment of after sales Service and warranty commitments are extremely important for any manufacturing business. It is critical that the distributors, dealers and most of all the end Customers are fully satisfied with the service and warranty commitments made by manufacturers to ensure continued presence in the market. It is also equally important to have a controlled supply of services or parts during the commitment period to keep cost of production optimized. GRiP Service and Warranty Module help manufactures and Suppliers manage their after sales service and warranty commitments through constant monitoring and real-time updation of the system to ensure the availability of committed services or parts at all times to its end Customers. The system will help the user to speedily process the warranty claim

Salient Features

• Warranty Claim Processing
• Warranty Requisition
• Warranty Coupon Claim Processing
• Retro Fitment Campaign Management
• Dealer Assessment
• Dealer Service Commissions

Ready Reports

GRiP Service & Warranty has many in-built industry standard reports. GRiP being highly configurable and flexible, any number of MIS Reports can be generated from it. Some of the built-in Reports include:

• Warranty Registration Acknowledgement
• Dealer-wise Coupon Judgments
• Machine wise Coupon Judgments
• Warranty Claim Judgments
• Warranty Failure Comparisons
• Warranty Payment Statements
• Warranty Payment Notices
• Machine wise warranty reports

The Edge

• Highly parameterized - to reduce data entry
• Streamlines service and warranty cycles
• Complete import functionality with handling of custom details
• Warranty Claim Registration